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Cadillac Owner Benefits

Owning a Cadillac vehicle has its perks. Your comprehensive owner benefits program, Cadillac Complete Care, ensures our commitment to owner satisfaction. The Cadillac Owner Center is a one-stop, online resource for all your vehicle needs. This resource gives you the ability to:

  • View Service Records
  • Download Owner's Manuals
  • View warranty status
  • Assist with Bluetooth pairing
  • And other useful information
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Cadillac Premium Care

We're with you for the long haul. That's the promise that comes with Cadillac Complete Care - our comprehensive Cadillac owner benefits program that provides excellent service and support from the moment you purchase your new vehicle. It's just one of many perks that make owning a Cadillac an endlessly rewarding experience!

All 2019, 2020, 2021, and 2022 Cadillacs Come Equipped with Cadillac Premium Care. Services Include:
  • Oil and Filter Change
  • Tire Rotation
  • Multi-Point Vehicle Inspection (MPVI)
  • Warranty Coverage – a 4-Year/50,000-Mile Bumper-to-Bumper Limited Warranty and 6-Year/70,000-Mile Powertrain Limited Warranty.1

Additional Protection – 6-Year/70,000-Mile Roadside Assistance1 and 6-Year/70,000-Mile Courtesy Transportation.1
Also, enjoy 2 years of OnStar Safety & Security Plan coverage3 and a limited Cadillac Connected Services trial, plus 3 months or 3GB of 4G LTE data (whichever comes first)3.

All 2017 and 2018 Cadillac vehicles (excluding 2017 XT5) include select maintenance services for 3 years or 36,000 miles1. Services include:
  • Oil changes based on your vehicle’s Oil Life Monitoring System
  • Engine Air Cleaner Filter replacement (ATS-V only)
  • Passenger Compartment Air Filter replacement
  • Tire rotation every 7,500 miles
  • Multi-Point Vehicle Inspection (MPVI)

Eligible model-year 2018 vehicles will receive 1 year of OnStar Safety & Security Plan coverage4 and a limited Cadillac Connected Services trial4, plus 3 months or 3GB of 4G LTE data (whichever comes first)4.
Properly equipped model year 2015 and newer vehicles will receive 1 month of OnStar Safety & Security coverage5, 1-month trial of Cadillac Connected Services5, and 1 month or 3GB of 4G LTE data (whichever comes first)5.

2017 XT5 and 2011-2016 Cadillac vehicles cover select maintenance services for 4 years or 50,000 miles1. Services include:
  • Oil changes based on your vehicle’s Cadillac Oil Life Monitor System
  • Engine Air Cleaner Filter replacement (ATS-V only)
  • Passenger Compartment Air Filter replacement
  • Tire rotation every 7,500 miles
  • Multi-Point Vehicle Inspection (MPVI)

Properly equipped model year 2015 and newer vehicles will receive 1 month of OnStar Safety & Security coverage5, 1-month trial of Cadillac Connected Services5 and 1 month or 3GB of 4G LTE data (whichever comes first)5.

Learn About Your New Cadillac

Adjusting Climate Control

Owning a Cadillac means you and your passengers can ride comfortably during trips to Charlotte by adjusting the climate control system options. The cabin temperature can be set separately for the driver and passenger, synced for both positions or automatically controlled.

Pairing Your Bluetooth Device

From placing calls to streaming music, smartphones and other mobile devices let you stay connected and entertained while on the go in Pineville. We designed the Cadillac Infotainment System to offer Bluetooth Connectivity, giving you the ability to make hands-free calls or listen to your favorite playlist within your vehicle.

Programming Memory Seats

If you share your vehicle with other drivers, you've probably had the annoying experience of getting in and finding the seat to be in an unfamiliar position. The good news is, if your vehicle is equipped with available memory seat functionality, you can quickly recall your favorite driver's seat position.

Staying Connected with Infotainment

From entertainment and safety to navigation and communication, our vehicles keep you seamlessly connected every day. The Cadillac Infotainment System keeps your calls, texts, music, and more all at your fingertips with phone connectivity.

Cadillac mobile app on phone in user's hand

MyCadillac Mobile App

Use your phone to access your service offers and connections, view your Owner's Manual, and even remote start your Cadillac vehicle.

User interacting with vehicle touchscreen on dashboard

Advanced Technology And Cadillac User Experience

The current generation of the Cadillac User Experience system includes futuristic controls like voice command. You can use natural speech to call out requests like you would if you were speaking to a passenger, for example, "I need to find a gas station." Using voice recognition technology, the system can even distinguish between your voice and passenger voices. Finally, dual microphones ensure your commands are heard clearly and executed accurately. Other Cadillac User Experience highlights include real-time traffic info and personalized alternate route suggestions. 

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OnStar With 4G Technology and WiFi

OnStar offers features like Automatic Crash Response, Turn-by-Turn Navigation, Roadside Assistance, At Your Service offers and connections, access to emergency services, and Remote Door Unlock.

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Accessories at Hendrick Cadillac Monroe

Looking to personalize your vehicle? There is a complete portfolio of accessories to enhance the appearance, performance, and capability of your Cadillac.

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Vehicle Recalls

General Motors works diligently to communicate recall and program information to affected customers.

Have Questions About Owning A Cadillac?

The Cadillac owner benefits give you plenty of reasons to upgrade to a new Cadillac sedan or SUV. If you're searching for a Cadillac dealership near Concord, you will find a strong selection and a dedicated team at Hendrick Cadillac Monroe! Contact us or stop by today to learn more. We'll answer any further questions you have about owning a Cadillac, but you can also check out the information provided in our Cadillac research hub. Whether you're a brand-new or returning Cadillac driver, you'll find everything you need for a successful car-buying and ownership experience at our dealership. 

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